Registration data
Name, mobile number and account setup data are collected; this makes verification easier, and reduces errors.
Effective date: 1 August 2026
This explains clearly how your data is collected, stored, used, and deleted in the okz App; Dhaka users' questions about bKash, Nagad and Rocket are answered in simple language.
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Other apps often request more information unnecessarily; in the okz App only the necessary information is taken, such as name, contact, device type, and login history, so you can understand what you are providing from the start.
Registration, okz Login and support conversations' data are recorded separately; many Dhaka users have slow mobile networks, so they do not want to fill forms repeatedly, hence this step is kept short.
Name, mobile number and account setup data are collected; this makes verification easier, and reduces errors.
Device model, app version and session time are kept; these help security and issue detection.
On many platforms, it's hard to know where data resides; here data is kept with limited access, and security levels are separately controlled, so data does not go into unnecessary hands.
Your account data stays only in authorized systems in the okz App; since 2017 operations are stable, and the goal of 99.4% uptime is clear.
Data is kept in an encrypted environment; this makes data viewing or modification difficult.
Not all staff can see all data; access is restricted to what is necessary.
In other apps, data often circulates for advertising; here data is used mainly for three purposes: account operation, security, and quick assistance.
After you download okz or register, future verification is easier with the same information; for members using bKash, Nagad or Rocket, transaction notes and support tickets can be matched.
Recent tickets are reviewed to understand your question, so you don't have to repeat the same information.
Some system data is needed to detect unusual logins; this quickly detects suspicious attempts.
All apps involve data sharing with third parties, but control is not the same; in the okz App sharing is limited, and only when needed.
For example, payment verification, security checks, or legal requests may display specific parts; many Dhaka users link accounts with bKash or Nagad, so that portion is treated with extra caution.
If not needed, no data goes out; each request is verified first.
Records related to bKash, Nagad and Rocket are used only for verification; these are handled under separate policies.
On many sites, deleting data is a hassle; here the path to close an account, data requests, and support contact is straightforward.
If you want, you can request copies, corrections, or limited deletion of old data; some records must be kept for legal reasons for a few days, but that timeframe is not unnecessarily extended.
Requests to delete specific account data can be made; support reviews and acts on it.
You can set your preferences for settings, permissions and contact options; control remains in your hands.
Answers below are for common questions; if something more complex, the support team will help by checking tickets.
No, location is not taken unless needed; for security or verification, it may be seen for a limited time.
During login, device information and session records may be kept; this helps quickly detect unusual access.
Yes, some information can be updated later; identity-related parts may require additional verification.
If you have questions about privacy, contact support; Dhaka users usually get quick answers with mobile number and account ID.
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